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Privacy Policy

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Privacy Policy

Effective Date: July 21, 2026

Last Updated: July 21, 2026

At Dream Ethiopia Travel (“we,” “our,” or “us”), accessible from https://www.dreamethiopiatravel.com, protecting the privacy and security of our visitors and clients is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or book travel services with us.

1. Information We Collect

We collect information to provide better travel services, process bookings, and improve your experience on our platform.

A. Personal Information You Provide Voluntarily

When you make an inquiry, request a tour quote, or book a trip through our website, we may ask for:

  • Contact Details: Full name, email address, phone number, and postal address.

  • Travel Details: Passport details, nationality, date of birth, travel itineraries, dietary requirements, and emergency contact details.

  • Payment Information: Billing details and transaction records processed through our secure payment providers (we do not store full credit card numbers on our servers).

B. Information Collected Automatically

When you visit our website, our servers automatically record standard browser data, including:

  • Device & Usage Data: IP address, browser type, operating system, referring pages, pages viewed, and the date/time of your visit.

  • Cookies and Tracking: Technical data collected through cookies to ensure smooth site navigation, remember preferences, and analyze site performance.

2. How We Use Your Information

We use the information we collect for specific operational and commercial purposes, including:

  • Fulfilling Travel Services: Booking hotels, domestic flights, transport, local guides, and permit reservations required for your tour in Ethiopia.

  • Customer Communication: Sending booking confirmations, itinerary updates, travel advisories, and responding to inquiries.

  • Website Optimization: Analyzing traffic patterns and site performance to enhance user experience and page load speeds.

  • Legal & Regulatory Compliance: Complying with tax obligations, travel agency regulations, and legal requests.

3. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information in the following necessary scenarios:

  • Service Providers & Local Partners: We share necessary details (e.g., name, passport number, dietary restrictions) with local hotels, airlines, park authorities, and tour guides to fulfill your travel arrangements.

  • Payment Processors: Transaction data is shared securely with third-party payment gateways to process your payments safely.

  • Legal Obligations: We may disclose your information if required by law, court order, or government authority, or to protect the safety and rights of our clients and staff.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality and analyze web traffic.

  • Essential Cookies: Necessary for basic site navigation and functionality.

  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., via Google Analytics) so we can improve content and site speed.

You can choose to disable cookies through your individual browser options, though some features of the website may not function fully as a result.

5. Data Security & Retention

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, complete travel bookings, resolve disputes, and satisfy statutory record-keeping requirements.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access & Correction: Request a copy of the personal data we hold about you or ask us to correct inaccurate information.

  • Deletion: Request that we erase your personal data, subject to legal and contractual constraints.

  • Opt-Out: Unsubscribe from promotional email communications at any time using the unsubscribe link provided in the message.

To exercise any of these rights, please contact us at info@dreamethiopiatravel.com

7. Third-Party Links

Our website may contain links to external sites (such as travel blogs, social media platforms, or official tourism resources). We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, operational practices, or legal requirements. Updated versions will be posted directly on this page with an updated “Last Updated” date.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Dream Ethiopia Tour & Travel